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My Advice Gateway

My Advice Gateway is a free resource to help you quickly find the information you need to claim benefits, access help and support or look for a job or training opportunities. Other services include sections on banking, insurance and how to manage debt.

There is so much information available on the internet that it can often be a tedious and time consuming activity to search through the mass of advice that is available in order to find the information you need. Even government websites that have been set up to provide help can be difficult to find your way around.

My Advice Gateway has been built to help you find the information you need quickly and effectively. Links will take you to authoritative advice or the precise application form you need.

We hope you will find My Advice Gateway useful. If you do, why not tell your friends. . .


Locata provide a complete range of web-based housing option services to more than 135 local authorities and hundreds of housing associations across the UK.


My Advice Gateway constantly checks its links to other information sources to ensure they work properly.

However, if you do find a link that does not connect, please let us know so that we can fix it quickly.

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Coronavirus Testing

Coronavirus testing is intended to find people with the virus and ensuring they self-isolate to avoid spreading it through the wider community. Testing people and then tracing the contacts of those infected is therefore vital to stop the disease from spreading.

You should take a free test if you have any one of these symptoms:

  • a fever
  • a new continuous cough
  • a loss of smell or taste

It is important you and your household self-isolate until you can get a test.

You may also be required to get tested if you’re due to enter hospital to have surgery or a procedure. This will be arranged by the hospital.

Separate arrangements are in place for care home residents and care home staff.

Who is eligible

You are only eligible for a free NHS test under the following circumstances:

  • you have symptoms
  • you have been asked to by your local council
  • you live in England and have been told to by your hospital
  • you are taking part in a government pilot project

You are NOT eligible for a free NHS test if:

  • you live with someone who has coronavirus
  • you have come into close contact with someone who has coronavirus
  • you have entered the UK from a high risk country
  • you are planning to leave the country
  • your employer or school has asked you to get a test

However, you can pay for a private test.

Further information

Detailed information on Coronavirus testing is available at the following links:

Additional MAG Pages

Additional detailed information on other specific issues related to the Coronavirus pandemic in England can be found at the following links: